Opening Hours
One World Observatory is open daily from 9:00am to 9:00pm*.
*Please note: hours may change seasonally.
Accessibility
One World Observatory's exhibits and amenities are accessible to individuals with disabilities.
Are strollers allowed?
Yes, strollers are allowed but you will be asked to remove your child and fold your stroller up for access to the elevators as well as the escalators within the Observatory.
Are pets allowed?
No animals will be permitted into or on the property of One World Observatory or West Plaza. This policy is in effect at all times including when the facilities are not open to the public. Exceptions to this policy are limited to service animals and service animals in training.
Can I bring food or drinks?
No food or beverage may be brought into One World Observatory.
How much time do I need to visit the Observatory?
You should allow approximately 45 minutes to 1-hour to complete your visit.
Refunds
All sales are final, non-refundable, and the ticket holder is solely responsible for safeguarding such ticket. Lost, stolen, forgotten, unreadable or destroyed tickets will not be replaced. The use of counterfeit or invalid tickets is prohibited.
Redeeming your ticket.
Take ticket directly to the entrance of One World Observatory. Good for Standard General Admission.