Big Bus Tours operates 364 days with the exclusion of the Berlin Marathon on 29th September 2019. If unexpected closures due to special events or extreme weather conditions arise, information will be published on our service information page.
No. You can travel on any date within 6 months of purchase.
Redeem Big Bus vouchers with a member of staff at any Big Bus hop-on hop-off stops.
A child ticket is available for children between the ages of 5 - 15. Children under 5 may travel free of charge. All children must be accompanied by an adult.
Our buses are wheelchair accessible, with ramps enabling access to all vehicles within the fleet. There is space for one wheelchair per bus (unless the second customer is able to transfer to a fixed seat, in which case a second wheelchair can be accommodated in a fixed position). We do have some restrictions in place due to weight and stability, and advise that we do not carry mobility scooters. We also may not be able to accommodate larger wheelchairs for the same reason. The maximum weight allowed on the ramp is 300kg, which is the weight of the wheelchair when occupied. The wheelchair also cannot exceed the width of the designated wheelchair seating area. To avoid any disappointment, we would be happy to confirm in advance whether the wheelchair can be accommodated on board, and would ask you to send an email to [email protected] including a photograph of the wheelchair, as well as an indication of the width and weight of the chair. Please feel welcome to contact us for further information.
Pre-recorded commentary is available in English, German, Spanish, French, Italian, Russian, Chinese (Mandarin) and Brazilian Portuguese.
The Red Route showcases the highlights of Berlin, including the Brandenburg Gate, the Reichstag, Checkpoint Charlie and so much more.
There are 17 stops where you can hop on and off your tour, as many times as you wish. Each stop has been selected because it provides convenient access to an attraction or place of interest. And of course you're welcome to stay on board for the entire tour loop and let us take you for a scenic spin. Please visit our Discover Berlin page to learn more about what to see and do in this fascinating city.
To request a refund please follow the below instructions:
Please email your request to: [email protected]
Please include the following details:
Customer email address
Date of sale
Order reference number
The reason for requesting refund - please provide as much information as possible.
Discover the sights of Berlin with our 1-day Classic Ticket. Explore the city across 20 designated stops, and enjoy views of the city's most famous landmarks, including the Reichstag, Brandenburg Gate and Victory Column.