Yes – we’ll ask you to select the date you’d like to hop on the bus. If you’re touring with us for more than one day, your ticket must be used across consecutive days, and the date you select at time of booking should be the first day of your tour. Some tours also require you to select a time of travel, to guarantee your seat. If your ticket includes extras, you may also need to book additional dates & times for all elements of your ticket after your purchase is complete. See your booking confirmation email for instructions.

Redeem Big Bus vouchers with a member of staff at any Big Bus hop-on hop-off stops.

A child ticket is available for children between the ages of 8 - 15. Children under 8 are not permitted entrance into the Berlin Dungeon. All children must be accompanied by an adult.

Our buses are wheelchair accessible, with ramps enabling access to all vehicles within the fleet. There is space for one wheelchair per bus (unless the second customer is able to transfer to a fixed seat, in which case a second wheelchair can be accommodated in a fixed position). We do have some restrictions in place due to weight and stability, and advise that we do not carry mobility scooters. We also may not be able to accommodate larger wheelchairs for the same reason. The maximum weight allowed on the ramp is 300kg, which is the weight of the wheelchair when occupied. The wheelchair also cannot exceed the width of the designated wheelchair seating area. To avoid any disappointment, we would be happy to confirm in advance whether the wheelchair can be accommodated on board, and would ask you to send an email to infoberlin@bigbustours.com including a photograph of the wheelchair, as well as an indication of the width and weight of the chair. Please feel welcome to contact us for further information.

Pre-recorded commentary is available in English, German, Spanish, French, Italian, Russian, Chinese (Mandarin) and Brazilian Portuguese.

The Red Route showcases the highlights of Berlin, including the Brandenburg Gate, the Reichstag, Checkpoint Charlie and so much more.
There are 17 stops where you can hop on and off your tour, as many times as you wish. Each stop has been selected because it provides convenient access to an attraction or place of interest. And of course you're welcome to stay on board for the entire tour loop and let us take you for a scenic spin. Please visit our Discover Berlin page to learn more about what to see and do in this fascinating city.

Delve into the city’s fascinating past from the Third Reich and Second World War to the Cold War and the Fall of the Berlin Wall.

Our Walking tours start at: Stop #4 – Brandenburg Gate, daily at 11:30hrs in German and at 14:00hrs in English, terminates at: Stop #15 – Checkpoint Charlie.
Duration: 90 minutes.

Discover Berlin's perilous past at the Berlin Dungeon. You'll take a thrilling journey through 800 years of Berlin's history, from medieval times to the 20th century. Experience the true stories of the city’s worst traitors, witches and serial killers, brought to life by our hilarious actors. 11 live shows, surprising special effects and Berlin’s only indoor free fall Drop Ride await you! Berlin Dungeon shows begin every few minutes and are approximately 70 minutes long. English language shows take place daily at 12:30pm, 2:30pm.

To request a refund please follow the below instructions:

Please email your request to: salesberlin@bigbustours.com

Please include the following details:

Customer name
Customer email address
Date of sale
Order reference number
The reason for requesting refund - please provide as much information as possible.