Big Bus Tours operates 364 days with the exclusion of the Berlin Marathon on 29th September 2019. If unexpected closures due to special events or extreme weather conditions arise, information will be published on our service information page.
River Cruise operates daily excluding Christmas Day.
No. You can travel on any date within 6 months of purchase. If you purchase a ticket that offers validity for more than 1 day, you must travel on consecutive days.
Redeem Big Bus vouchers with a member of staff at any Big Bus hop-on hop-off stops.
River Cruise tickets must be redeemed at the Reederei Riedel office at the pier 15 minutes prior to cruise departure.
A child ticket is available for children between the ages of 5 - 15. Children under 5 may travel free of charge. All children must be accompanied by an adult.
Our buses are wheelchair accessible, with ramps enabling access to all vehicles within the fleet. There is space for one wheelchair per bus (unless the second customer is able to transfer to a fixed seat, in which case a second wheelchair can be accommodated in a fixed position). We do have some restrictions in place due to weight and stability, and advise that we do not carry mobility scooters. We also may not be able to accommodate larger wheelchairs for the same reason. The maximum weight allowed on the ramp is 300kg, which is the weight of the wheelchair when occupied. The wheelchair also cannot exceed the width of the designated wheelchair seating area. To avoid any disappointment, we would be happy to confirm in advance whether the wheelchair can be accommodated on board, and would ask you to send an email to [email protected] including a photograph of the wheelchair, as well as an indication of the width and weight of the chair. Please feel welcome to contact us for further information.
Pre-recorded commentary is available in English, German, Spanish, French, Italian, Russian, Chinese (Mandarin) and Brazilian Portuguese
The Red Route showcases the highlights of Berlin, including the Brandenburg Gate, the Reichstag, Checkpoint Charlie and so much more.
There are 17 stops where you can hop on and off your tour, as many times as you wish. Each stop has been selected because it provides convenient access to an attraction or place of interest. And of course you're welcome to stay on board for the entire tour loop and let us take you for a scenic spin. Please visit our Discover Berlin page to learn more about what to see and do in this fascinating city.
To request a refund please follow the below instructions:
Please email your request to: [email protected]
Please include the following details:
Customer email address
Date of sale
Order reference number
The reason for requesting refund - please provide as much information as possible.
Delve into the city’s fascinating past from the Third Reich and Second World War to the Cold War and the Fall of the Berlin Wall. Our guides will take you a 90-minute walking tour from the Brandenburg Gate to Checkpoint Charlie with highlights including the Holocaust Memorial, Hitler’s Bunker and captivating stories of the divided Berlin.
Tour begins at: Stop #13 – Brandenburg Gate
Tour terminates at: Stop #6 – Checkpoint Charlie
Operates: April to October:
Daily at 11:00am und 3:00pm in English
Daily at 1:00pm in German
November to March:
Daily at 11:00am in English
Every Friday, Saturday and Sunday at 1:00pm in German
Duration: approx. 90 minutes
Explore Berlin with our 2-day Deluxe Ticket. Hop off and delve a little deeper at any of our 20 designated stops, and tick off the city's most famous landmarks, including the Reichstag, Brandenburg Gate and Victory Column. Then see the city from a different perspective on a free walking tour and river cruise.