Open Dailey from 10am - 5pm. Last admission 4:30pm

180 N. Michigan Avenue, 2nd Floor
Chicago, IL 60601

Vouchers must be redeemed with a Big Bus Tours representative before visiting the attraction.

To request a refund please follow the below instructions:

Please email your request to: refundsusa@bigbustours.com

Please include the following details:

Customer name
Customer email address
Date of sale
Order reference number
The reason for requesting refund - please provide as much information as possible.