A child ticket is available for children aged between 3 and 12 years. All children must be accompanied by an adult. Children aged 2 years and under may travel free of charge. Children aged 15 years and under must be accompanied by an adult. Strollers and pushchairs must be folded and stowed on the lower deck.
Big Bus Tours Chicago operates most days of the year, apart from the Chicago Marathon, Thanksgiving and Christmas Day. Occasionally severe weather and special event days could affect our service.
No. Your ticket entitles you to travel on the day of your choice. If you purchase a ticket that offers validity for more than 1 day, you must travel on consecutive days.
Big Bus operates wheelchair accessible vehicles that can accommodate a weight up to 650 pounds. Please be advised that the upper deck on our entire fleet is not wheelchair accessible. Passengers with mobility requirements may not be able to access the upper deck of our buses. Big Bus cannot guarantee the accessibility of the various attractions along the tour.
To request a refund please follow the below instructions: Please email your request to: firstname.lastname@example.org Please include the following details: Customer name Customer email address Date of sale Order reference number The reason for requesting refund - please provide as much information as possible.
Hop on board with our 1-day Classic Ticket to discover Chicago's best landmarks, attractions and experiences. PLUS your ticket also includes a facinating architecture cruise.
Federal law requires face masks be worn when boarding and exiting the bus, or when sitting on the lower level. Thank you for practicing good health habits with us!