Yes, child tickets are available for passengers aged between 3–12 years. Children 2 and under may travel free of charge. All children must be accompanied by an adult over the age of 16 .
Big Bus Tours Chicago operates most days of the year, apart from Thanksgiving and Christmas Day. Occasionally severe weather and special event days could affect our service.
Yes –we’ll ask you to select the date you’d like to hop on the bus. If you’re touring with us for more than one day, your ticket must be used across consecutive days, and the date you select at time of booking should be the first day of your tour. Some tours also require you to select a time of travel, to guarantee your seat. If your ticket includes extras, you may also need to book additional dates & times for all elements of your ticket after your purchase is complete. See your booking confirmation email for instructions.
Big Bus operates wheelchair accessible vehicles that can accommodate a weight up to 650 pounds. Please be advised that the upper deck on our entire fleet is not wheelchair accessible. Passengers with mobility requirements may not be able to access the upper deck of our buses. Big Bus cannot guarantee the accessibility of the various attractions along the tour.
To request a refund please follow the below instructions:
Please email your request to: firstname.lastname@example.org
Please include the following details:
Customer email address
Date of sale
Order reference number
The reason for requesting refund - please provide as much information as possible.
See more than 40 famous Chicago landmarks during your cruise, including Tribune Tower, Wrigley Building, Trump Tower and Marina City. Learn about the history of the city's famous architecture from live, English-speaking guides.
Guest must select their cruise departure pier along with their preferred date & time of service. Choose between;
Navy Pier Departure
If you choose to board from Navy Pier, your cruise will depart from 108 N Streeter Dr, Chicago, IL 60611, USA. Your cruise will last between 60-75 minutes and end back at Navy Pier.
Michigan Avenue Departure
If you choose to board from Michigan Avenue, your cruise will depart from 401 N Michigan Ave, Chicago, IL 60611, United States. Your cruise will last between 60-75 minutes and end back at Michigan Avenue.
Once you have selected your date & time, please present your booking confirmation (printed or on a device) to a Shoreline Sightseeing staff member at your chosen departure port. Please arrive 15 minutes early for boarding.
If you have not chosen your cruise tour using our booking portal, please see a member of the Big Bus team prior to visiting Shoreline & they will be able to assist you.
Combine your Big Bus Tours Chicago 2-day Premium Ticket with a 75-minute Shoreline Sightseeing Chicago Architecture River Cruise. Discover the city's world-famous architecture from all three branches of the Chicago River. You'll see over 40 Chicago landmarks and hidden architectural gems, with expert guides on hand to tell you all about them!