⚠️SERVICE SUSPENDED DUE TO GOVERNMENT ADVICE⚠️
MULTI CITY

Dubai & Abu Dhabi Combo

Important Information

What is the child ticketing policy?

A child ticket is available for children aged between 5 and 15 years. All children must be accompanied by an adult. Children aged 4 years and under may travel free of charge. Strollers and pushchairs must be folded and stowed on the lower deck.

How frequently do tour buses run?

City Tour (Red Route): first bus departs Stop #1 - Dubai Mall at 8:50am. Full circuit is approx. 2 hours. Buses arrive every 30 minutes from May to October, and every 20 minutes from November to April. The last full-circuit tour departure from Stop #1 is at 5:50pm. Last bus at Stop #1 is at 6:50pm

Marina Tour (Blue Route): first bus departs Stop #17 - Mall of the Emirates at 9:00am. Full circuit is approx. 95 minutes. Buses arrive every 30 minutes from May to October, and every 20 minutes from November to April. Last full-circuit tour departure from Stop #17 is at 6:00pm. Last bus at Stop #17 is at 7:30pm.

Beach Tour (Green Route): first bus departs Stop #12 - Dubai Mall at 9:00am. Full circuit is approx. 60 minutes. Buses arrive every 30 minutes from May to October, and every 20 minutes from November to April. Last full-circuit tour departure from Stop #12 is at 6:00pm. Last bus at Stop #12 is at 7:20pm.

Please note: your ticket is valid for at least 24 hours, so if you start your tour at 2:00pm, you can use the tour until the same time the following day. If you plan to hop on and hop off the tour, please allow yourself extra time. Timings and bus frequency are subject to change, so for up-to-date information please check with Big Bus staff at any of point of sale.

Which days do the tours operate?

Big Bus Tours Dubai operate every day of the year, even throughout the summer - all of our buses have custom-designed air-conditioning systems, and we also offer free chilled bottled water to keep you cool even in the heat of the midday sun.

How long does the tour take?

If you decide not to hop off the bus, complete circuit times are as follows:

- City Tour (Red Route): approx. 2 hours
- Beach Tour (Green Route): approx. 1 hour
- Marina Tour (Blue Route): approx. 1 hour, 35 minutes.

Please allow for more time if you plan to hop on and off at any of our stops.

Do I need to specify a date of travel?

All the tour tickets we sell on our website are open-dated, meaning you can travel on any day within 6 months of purchase. If you purchase a ticket that offers validity for more than 24 hours, you must travel on consecutive days.

How do I redeem my ticket?

Show your printed ticket to a member of staff at one of our stops or aboard the bus. They'll issue you a receipt that you'll be able to use to hop on the bus throughout the validity of your ticket.

If you requested to have your tickets sent via SMS, remember that there is no need to print your tickets. Just bring your phone with you with the ticket page open to show it to one of our on street staff who will issue you your ticket.

Accessibility

Most of our buses are wheelchair accessible.

Refund

To request a refund please follow the below instructions:

Please email your request to: [email protected]

Please include the following details:

Customer name
Customer email address
Date of sale
Order reference number
The reason for requesting refund - please provide as much information as possible.

MORE INFORMATION

Enjoy Dubai with our 1-day Classic Ticket, which also includes a FREE Dhow Cruise.

Please note that tickets must be redeemed in Dubai first, and then in Abu Dhabi within 6 months. Transfers between Dubai & Abu Dhabi are not included.

⚠️SERVICE SUSPENDED DUE TO GOVERNMENT ADVICE⚠️
MULTI CITY

Dubai & Abu Dhabi Combo

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