A child ticket is available for children aged between 3 and 11 years. All children must be accompanied by an adult. Children aged 2 years and under may travel free of charge. Strollers and pushchairs must be folded and stowed on the lower deck.

Big Bus Tours Dubai operate every day of the year, even throughout the summer - all of our buses have custom-designed air-conditioning systems, and we also offer free chilled bottled water to keep you cool even in the heat of the midday sun.

Deira City Centre (Red Route, Stop 11) is the nearest stop to Dubai International airport. The best way to get there from the airport is via a short taxi ride.

All the tour tickets we sell on our website are open-dated, meaning you can travel on any day within 6 months of purchase. If you purchase a ticket that offers validity for more than 24 hours, you must travel on consecutive days.

Show your printed ticket to a member of staff at one of our stops or aboard the bus. They'll issue you a receipt that you'll be able to use to hop on the bus throughout the validity of your ticket.

If you requested to have your tickets sent via SMS, remember that there is no need to print your tickets. Just bring your phone with you with the ticket page open to show it to one of our on street staff who will issue you your ticket.

Most of our buses are wheelchair accessible.

To request a refund, get in touch by downloading the Big Bus Tours App or using the enquiry form at bigbustours.com/contactDXB