A child ticket is available for children aged between 5 and 11 years. All children must be accompanied by an adult. Children under 4 years at a discounted rate. Children aged 15 years and under must be accompanied by an adult. Strollers and pushchairs must be folded and stowed on the lower deck.

The panoramic tour with late lunch lasts approximately 4 hours.

Big Bus operates wheelchair accessible vehicles that can accommodate a weight up to 650 pounds. Please be advised that the upper deck on our entire fleet is not wheelchair accessible. Passengers with mobility requirements may not be able to access the upper deck of our buses. Big Bus cannot guarantee the accessibility of the various attractions along the tour.

To request a refund please follow the below instructions:

Please email your request to: pbphk@bigbustours.com

Please include the following details:

Customer name
Customer email address
Date of sale
Order reference number

The reason for requesting refund - please provide as much information as possible.

1. All participants must have received COVID-19 vaccine(s) in accordance with the latest vaccination requirements under the Vaccine Pass , unless he/she is aged below 12 or holding a valid medical certificate stating that he/she is unfit, on medical ground, to be administered with a COVID-19 vaccine. For more details, please visit https://www.coronavirus.gov.hk/eng/vaccine-pass.html 2. All participants must undergone a Rapid Antigen Test for COVID-19 with a negative result before the local group tour commences on the same day. 3. All participants need to sign on a document at the meeting point to confirm that they fulfil the requirement of Vaccine Pass and they have undergone the Rapid Antigen Test at home and have obtained a negative result. 4. All participants (except for tour participants, who are aged 15 or below or aged 65 or above, are unable to use the “LeaveHomeSafe” mobile application) must have their smartphone installed the LeaveHomeSafe application and scan the QR code whenever they board a means of transport and enter a venue (including attractions, restaurants) that displays such a QR code. We reserve the right to reject boarding if participants are not able to present the LeaveHomeSafe application on day of their tour. No refund will be offered in such circumstances