A child ticket is available for children aged between 3 and 11 years. Children aged under 3 may travel free of charge. Passengers aged 11 years and under must be accompanied by an adult. Strollers and pushchairs must be folded and stowed on the lower deck.

Approximately 4.5 hours. The tour departs at 09:30am on selected weekends/public holidays from the Big Bus Tours Information Centre located at Shop i2, 1st Floor, Central Ferry Pier 7. Please arrive 15 minutes prior to departure.

Big Bus operates wheelchair accessible vehicles that can accommodate a weight up to 650 pounds. Please be advised that the upper deck on our entire fleet is not wheelchair accessible. Passengers with mobility requirements may not be able to access the upper deck of our buses. Big Bus cannot guarantee the accessibility of the various attractions along the tour.

To request a refund please follow the below instructions:

Please email your request to: pbphk@bigbustours.com

Please include the following details:
Customer name
Customer email address
Date of sale
Order reference number
The reason for requesting refund - please provide as much information as possible.