A child ticket is available for children aged between 3 and 11 years. Children aged under 3 may travel free of charge. Passengers aged 11 years and under must be accompanied by an adult. Strollers and pushchairs must be folded and stowed on the lower deck.

Approximately 3 hours Departure: Selected departure at 10:30am or 14:30 on selected weekends/public holidays at Dim Sum Square Kitchen located at G/F, Fu Fai Commercial Centre, 27 Hillier Street, Sheung Wan. Please arrive 15 minutes prior to departure

Big Bus operates wheelchair accessible vehicles that can accommodate a weight up to 650 pounds. Please be advised that the upper deck on our entire fleet is not wheelchair accessible. Passengers with mobility requirements may not be able to access the upper deck of our buses. Big Bus cannot guarantee the accessibility of the various attractions along the tour.

To request a refund please follow the below instructions: Please email your request to: pbphk@bigbustours.com Please include the following details: Customer name Customer email address Date of sale Order reference number The reason for requesting refund - please provide as much information as possible.