A child ticket is available for children aged between 4 and 15 years. All children must be accompanied by an adult. Children aged 3 years and under may travel free of charge. Children aged 15 years and under must be accompanied by an adult. Strollers and pushchairs must be folded and stowed on the lower deck.

Our London Christmas Lights Tour operates on specific dates between 16th November – 30th December, excluding the 24th, 25th and 31st December.

4.00pm, 6.00pm & 8.00pm - 1 hour 30 Minutes (non-stop)

Stop #11 London Eye (Westminster Bridge Road, bus stop next to Lion Statue, outside London Marriot County Hall)

Our Christmas Lights tours feature live English speaking guides on all departures

Our buses are wheelchair accessible, with ramps enabling access to all vehicles within the fleet. There is space for one wheelchair per bus (unless the second customer is able to transfer to a fixed seat, in which case a second wheelchair can be accommodated in a fixed position).

We do have some restrictions in place due to weight and stability, and advise that we do not carry mobility scooters. We also may not be able to accommodate larger wheelchairs for the same reason. The maximum weight allowed on the ramp is 300kg, which is the weight of the wheelchair when occupied. The wheelchair also cannot exceed the width of the designated wheelchair seating area.

To avoid any disappointment on your day of travel, we would be happy to confirm in advance whether your wheelchair can be accommodated on board, and would ask you to send an email to info@bigbustours.com including a photograph of your wheelchair, as well as an indication of the width and weight of the chair.

To request a refund, get in touch by downloading the Big Bus Tours App or using the enquiry form at bigbustours.com/contactLON