London Combo Classic Tour & London Dungeon

Important Information

What is the child ticketing policy?

A child ticket is available for children aged between 5 and 15 years. All children must be accompanied by an adult. Children aged 4 years and under may travel free of charge. Children aged 15 years and under must be accompanied by an adult. Strollers and pushchairs must be folded and stowed on the lower deck.

Do I need to specify a date of travel?

No, you can use your ticket on any date. If you purchase a 1, 2 or 3-day ticket you must travel on consecutive days. If purchased or redeemed after 3PM this ticket is valid until the same time the next day.

On which days does the tour operate?

Big Bus Tours operates every day of the year.

Are you able to drink alcohol on Big Bus Tours?

You are not allowed to carry or consume alcohol on any of our buses. However, water and other soft drinks are allowed on the bus.

Accessibility

Big Bus operates wheelchair accessible vehicles that can accommodate a weight up to 650 pounds. Please be advised that the upper deck on our entire fleet in London is not wheelchair accessible. Passengers with mobility requirements may not be able to access the upper deck of our buses. Big Bus cannot guarantee the accessibility of the various attractions along the tour.

Refunds

To request a refund please follow the below instructions:

Please email your request to: [email protected]

Please include the following details:

Customer name
Customer email address
Date of sale
Order reference number
The reason for requesting refund - please provide as much information as possible.

MORE INFORMATION

Enjoy our 1-Day unlimited hop-on, hop-off sightseeing bus tour of London and get the most out of our dynamic and historical city. Your experience also includes a tour along the Thames between Westminster Pier and the Tower of London (single journey in either direction) and entry to the London Dungeon.

London Combo Classic Tour & London Dungeon

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