A child ticket is available for children aged between 5 and 15 years. All children must be accompanied by an adult. Children aged 4 years and under may travel free of charge. Children aged 15 years and under must be accompanied by an adult. Strollers and pushchairs must be folded and stowed on the lower deck.
You are not allowed to carry or consume alcohol on any of our buses. However, water and other soft drinks are allowed on the bus.
Big Bus operates wheelchair accessible vehicles that can accommodate a weight up to 650 pounds. Please be advised that the upper deck on our entire fleet in London is not wheelchair accessible. Passengers with mobility requirements may not be able to access the upper deck of our buses. Big Bus cannot guarantee the accessibility of the various attractions along the tour.
To request a refund please follow the below instructions:
Please email your request to: [email protected]
Please include the following details:
Customer email address
Date of sale
Order reference number
The reason for requesting refund - please provide as much information as possible.
Enjoy our sightseeing bus tour of London at night and get the most out of our dynamic and historical city. Your experience also includes a tour along the Thames between Westminster Pier and the Tower of London (single journey in either direction).
Limited departures between 5th Decembber - 3rd January.