Must be exchanged at Big Bus Visitor Center (Stop 1) or a customer service representative at Stop 16. This voucher is NOT VALID FOR ENTRY.
Pacific Park on the Santa Monica Pier
380 Santa Monica Pier
Santa Monica, CA 90401-3128
Pacific Park on the Santa Monica Pier is open 365 days a year.
The Park’s operating hours vary by season and may change due to inclement weather or special events.
Pre-recorded commentary is available in the following 9 languages; English, Spanish, Portuguese, French, German, Mandarin, Korean, Japanese & Hindi.
A child ticket is available for children aged between 3 and 12 years. All children must be accompanied by an adult. Children aged 2 years and under may travel free of charge. Children aged 12 years and under must be accompanied by an adult. Strollers and pushchairs must be folded and stowed on the lower deck.
Hollywood Loop takes approximately 2 hours .
Beach Loop takes approximately 2 hours.
No, you can use your ticket on any date. If you purchase a 1 or 2 day ticket you must travel on consecutive days. If purchased or redeemed after 3PM this ticket is valid until the same time the next day.
The Big Bus tour of Los Angeles operates every day of the year. Do check our service alerts for any unexpected disruptions.
We operate wheelchair accessible vehicles with lifts that can accommodate a weight up to 650 pounds. Please note that passengers with mobility impairments may not be able to access the upper deck on our buses. We cannot guarantee the accessibility of the various attractions along the tour.
To request a refund please follow the below instructions:
Please email your request to: [email protected]
Please include the following details:
Customer email address
Date of sale
Order reference number
The reason for requesting refund - please provide as much information as possible.
Discover Los Angeles with our 2-day Premium Ticket. Explore the city across 2 different routes, enjoying views of iconic landmarks like the Hollywood Sign, Walk of Fame and Rodeo Drive.
Included with your Big Bus Ticket is entry to Pacific Park on the Santa Monica. Experience the 12 thrilling rides at Pacific Park on the Santa Monica Pier including the Pacific Wheel, that provides sweeping views of the Los Angeles skyline from over 130 feet above the Pacific Ocean.