A child ticket is available for children aged between 3 and 12 years. All children must be accompanied by an adult. Children aged 2 years and under may travel free of charge. Customers aged 15 years and under must be accompanied by an adult. Strollers and pushchairs must be folded and stowed on the lower deck.

Big Bus Tours Miami operates every day of the year. If unexpected closures due to special events or extreme weather conditions arise, information will be published on our platform.

Big Bus Tours Miami takes you to some of the city's most exciting areas, including South Beach, Little Havana, Wynwood, Downtown and more. With Big Bus Tours Miami you're free to hop off the bus as much as you like or stay on board for the entire tour loop. We have over 20 different stops, all conveniently located close to great landmarks and attractions, making it easy for you to explore the city at your own leisure.

Yes – we’ll ask you to select the date you’d like to hop on the bus. If you’re touring with us for more than one day, your ticket must be used across consecutive days, and the date you select at time of booking should be the first day of your tour. Some tours also require you to select a time of travel, to guarantee your seat. If your ticket includes extras, you may also need to book additional dates & times for all elements of your ticket after your purchase is complete. See your booking confirmation email for instructions.

Educational and informative pre-recorded commentary is available in 6 languages: English, Spanish, Portuguese, German, French and Italian.

You are not allowed to carry or consume alcohol on any of our buses. However, water and other soft drinks are allowed on the bus.

Big Bus operates wheelchair accessible vehicles that can accommodate a weight up to 650 pounds. Please be advised that the upper deck on our entire fleet is not wheelchair accessible. Passengers with mobility requirements may not be able to access the upper deck of our buses. Big Bus cannot guarantee the accessibility of the various attractions along the tour.

To request a refund please follow the below instructions:

Please email your request to: miami@bigbustours.com

Please include the following details:

Customer name
Customer email address
Date of sale
Order reference number
The reason for requesting refund - please provide as much information as possible.