A child ticket is available for children aged between 3 and 12 years. All children must be accompanied by an adult. Children aged 2 years and under may travel free of charge. Children aged 15 years and under must be accompanied by an adult. Strollers must be folded and stowed on the lower deck..
Yes, 100% of our New York fleet is wheelchair accessible. The wheelchair lifts on our vehicles have a maximum capacity of 650 pounds. If you require a different accommodation, please contact us 48 hours prior to your planned tour commencement so we can make arrangements for an accommodation. Please note that messages left on the office general voicemail do not constitute confirmed arrangements. Please also note that passengers with mobility impairments may not be able to access the upper deck on our buses. We cannot guarantee the accessibility of the various attractions along the tour.
Show your printed ticket to a member of staff at one of our stops or aboard the bus. They'll issue you a receipt that you'll be able to use to hop on the bus throughout the validity of your ticket. If purchased or redeemed after 3PM this ticket is valid until the same time the next day. If you requested to have your tickets sent via SMS, remember that there is no need to print your tickets. Just bring your phone with you with the ticket page open to show it to one of our on street staff who will issue you your ticket.
No, you can use your ticket on any date. If you purchase a 2-day or 3-day ticket you must travel on consecutive days. You are welcome to buy your ticket on the day if that is your preference, but please note that discounts online are not available on same-day purchases.
Our tours pass Manhattan's must-see landmarks, travel through its most exciting neighborhoods, and stop at its most popular sightseeing destinations. While on board with Big Bus Tours, you'll see iconic buildings like the Empire State, Chrysler Building and One World Observatory, enjoy top-deck views of the hustle and bustle of Times Square, Wall Street and Broadway, and soak up the uptown ambience of exclusive 5th Avenue and leafy Central Park. And that's just scratching the surface.
Pre-recorded commentary is also available in the following 10 languages: English, Spanish, French, German, Italian, Portuguese, Japanese, Mandarin, Korean, Russian.
To request a refund please follow the below instructions: Please email your request to: Agentny@bigbustours.com Please include the following details: Customer name Customer email address Date of sale Order reference number The reason for requesting refund - please provide as much information as possible.
In compliance with new NYC mandate, and effective August 30, 2021, all guests 12 years of age or older must present proof of Covid-19 vaccination upon entry of the Empire State Building Observatory. Reservations are still required. Guests must show proof of vaccination (with at least one dose administered) with a valid I.D. and either of the following
• NYC COVID Safe App
• Excelsior Pass
• CDC Vaccination Card (or photo)
• NYC Vaccination Record
• Official Vaccine Record
International guests must show an official immunization record that includes:
• First and Last name
• Date of birth
• Vaccine product name – approved vaccines:
• Johnson & Johnson
• AstraZeneca/SK Bioscience
• Serum Institute of India/COVISHIELD
• Date(s) administered
• Site where the vaccine was administered, or name of the person who administered it.
• A photo I.D. is required for anyone over 18 years old.
Enjoy our 1-Day sightseeing bus tour of New York, then ride to the 86th floor of the Empire State Building to see New York from up high. If that wasn't all, you can take in fabulous views of Lady Liberty on the Circle Line Liberty Cruise.
A must-see for any visitor to New York City, the Empire State Building is world-famous for its spectacular 360-degree views, majestic Art Deco design, and iconic presence in the history of film, literature and music. Included in your ticket is access to the 86th floor main observation deck.
Please redeem Empire State Building ticket vouchers at the ticket booth located on the second level of the Empire State Building. Hours of operation are Monday -Thursday 1 PM -10 PM Last Entry 9 PM. Friday - Sunday 12 PM - 12 AM Last Entry 11 PM. Subject to early closure.