Bus Tickets are valid day of service and not time-to-time and can only be used on 2 consecutive days. Tickets redeemed after 4pm give an extra day of validity. Tickets are valid for both routes (red and blue).

Boat ticket are valid for 7 days after the day of redemption.

A child ticket is available for children aged between 4 and 12 years inclusively. Children aged 3 years and under may travel free of charge when accompanied by a dedicated adult. All children must be accompanied by an adult.

We do not have specific room for stroller. Please use only a foldable stroller when coming with baby.

Show your printed ticket to a member of staff at one of our stops or aboard the bus. They'll issue you a receipt that you'll be able to use to hop on the bus throughout the validity of your ticket.

You cannot access the boat cruise tour if you do not redeem your ticket on board the bus first.

All the tour tickets, unless specified, are open dated, meaning you can travel on any day within 6 months of purchase. If you purchase a ticket that offers validity for more than 1 day, you must travel on consecutive days.

Depending on the time of the year and on the boarding point, tours start between 9:30am and 8:30pm. To complete the full route back to your start point, you should board before 5pm, as after this time, tours terminate at the Opera.

A third of our fleet has wheelchair access on the lower deck, and we try to run these vehicles evenly throughout our service. Please contact us for further information. Please contact the Big Bus Information Centre (+33 (0)1 42 61 24 64) to have the list of our wheelchair accessible fleet on your day of travel.

The Big Bus Paris sightseeing tour offers a recorded commentary in your choice of either English, French, Italian, Spanish, Russian, German, Japanese, Arabic, Brazilian Portuguese, Korean or Mandarin. The commentary is available through complimentary earphones.

In winter, part of our fleet is covered. During all the year, some buses from our fleet are half covered.
Any time of the year, in case of rain, Big Bus provide customers with free poncho.

Dogs are allowed in a small basket and hold on leash
Suitcases are not allowed aboard the buses

We recommend you to advice your clients to download our free Mobile Aps in order to follow our traffic in real time, track the next bus at each stop and identify which buses provide English live guide.

To request a refund please follow the below instructions:

Please email your request to: [email protected]

Please include the following details:

Customer name
Customer email address
Date of sale
Scan of your redeemed ticket (pink ticket) where applicable.
Order reference number
The reason for requesting refund - please provide as much information as possible.

Departure times: Operating Wednesday to Sunday only

From April to September: from 10am to 10:30pm, approx. every 30 minutes (except at 1pm and 7:30pm). (On weekends and every day of July and August, from 10am to 11pm).

From October to March: from 10:30am to 10pm, approx. every hour and some departures on the half hour. (Weekends and every day during Zone C school holidays, from 10am to 10:30pm).

Duration

The cruise route is a one-hour full circuit. You will therefore disembark at the same dock as boarding, at the foot of the Eiffel Tower, Deck 3, quai de la Bourdonnais.

Commentary

Recorded comments are available via audio guide or via smartphone in French, English, Spanish, German, Italian, Mandarin, Russian, Korean, Japanese, Polish, Portuguese, Arabic, Indian, and Dutch. Special comments for kids (8 to 14 years old).