Bus Tickets are valid time-to-time for 24h. Tickets are valid for both routes (red and blue).
Boat ticket are valid for 7 days after the day of redemption.
A child ticket is available for children aged between 4 and 12 years inclusively. Children aged 3 years and under may travel free of charge when accompanied by a dedicated adult. All children must be accompanied by an adult.We do not have specific room for stroller. Please use only a foldable stroller when coming with baby.
Show your printed ticket to a member of staff at one of our stops or aboard the bus. They'll issue you a receipt that you'll be able to use to hop on the bus throughout the validity of your ticket.
Yes – we’ll ask you to select the date you’d like to hop on the bus. If you’re touring with us for more than one day, your ticket must be used across consecutive days, and the date you select at time of booking should be the first day of your tour. Some tours also require you to select a time of travel, to guarantee your seat. If your ticket includes extras, you may also need to book additional dates & times for all elements of your ticket after your purchase is complete. See your booking confirmation email for instructions.
Depending on the time of the year and on the boarding point, tours start between 10am and 8:30pm. To complete the full route back to your start point, you should board before 5pm, as after this time, tours terminate at the Trocadero.
The Night Tour departs from Stop 8 (156 Avenue des Champs-Elysées) at 20:15 daily. Tickets must be used on the date chosen at purchase. Seats are subject to availability.
A third of our fleet has wheelchair access on the lower deck, and we try to run these vehicles evenly throughout our service. Please contact us for further information. Please contact the Big Bus Information Centre (+33 (0)1 42 61 24 64) to have the list of our wheelchair accessible fleet on your day of travel.
The Big Bus Paris sightseeing tour offers a recorded commentary in your choice of either English, French, Italian, Spanish, Russian, German, Japanese, Arabic, Brazilian Portuguese, Korean or Mandarin. The commentary is available through complimentary earphones.
To request a refund please follow the below instructions:
Please email your request to: firstname.lastname@example.org
Please include the following details:
Customer email address
Date of sale
Scan of your redeemed ticket (pink ticket) where applicable.
Order reference number
The reason for requesting refund - please provide as much information as possible.
Enjoy a 1-day hop-on, hop-off sightseeing bus tour of Paris, then be enchanted by the sights all lit up in the evening on our panoramic Night Tour.