⚠️IMPORTANT NOTICE: Starting from Tuesday 10th March UNTIL FURTHER NOTICE our service will be suspended due to official advice regarding the coronavirus. Please stay safe wherever you are!⚠️Please see here for the most up to date service information: https://www.bigbustours.com/en/rome/service-information

Rome Classic

Important Information

Is the commentary available in my language?

The Big Bus Rome sightseeing tour offers a recorded commentary in your choice of either English, Italian Spanish, French, German, Chinese Mandarin, Russian, Arabic and Portuguese. The commentary is available through complimentary earphones that you will receive when you board the bus.

How do I redeem my ticket?

Simply show your ticket to a Big Bus Tours staff member at one of our stops or aboard the bus. They'll issue you a receipt that you'll be able to use to hop on the bus throughout the validity of your ticket.

Which days do the tours operate?

Big Bus Tours Rome operates every day of the year. Occasionally severe weather and special event days could affect service.

Do I need to specify a date of travel?

All the tour tickets we sell on our website are open dated, meaning you can travel on any day within 6 months of purchase. If you purchase a ticket that offers validity for more than 24 hours, you must travel on consecutive days.

What is the child ticket policy?

A child ticket is available for children between the ages of 5 - 15. Children under 5 may travel free of charge. All children must be accompanied by an adult.

Are the buses wheelchair accessible?

Yes, most of our buses are wheelchair accessible.

I bought the ticket but it’s for someone else. It has my name on it, is this ok?

You're all set! Simply show your voucher(s) to any member of on-street staff who will scan the QR code and hand over your yellow Big Bus Tour tickets. Don't lose them, they're like gold (cash) and cannot be replaced.

I bought my ticket but now can’t make that date, can I use it on another day?

Bus tour tickets are typically valid for six months up until the point of the ticket being scanned (redeemed) – then the clock starts ticking and you’ll need to enjoy your tour within the time purchased. This is usually, one, two or three days.

Refunds

To request a refund please follow the below instructions:

Please email your request to: [email protected]

Please include the following details:

Customer name
Customer email address
Date of sale
Order reference number
The reason for requesting refund - please provide as much information as possible.

MORE INFORMATION

Rome wasn't built in a day, but our Classic Ticket lets you enjoy the best of the city in less than 24 hours. Hop on our day tour to discover iconic structures like the Colosseum, Pantheon, Trevi Fountain and Spanish Steps, complete with insightful digital commentary and bonus walking tours.

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⚠️IMPORTANT NOTICE: Starting from Tuesday 10th March UNTIL FURTHER NOTICE our service will be suspended due to official advice regarding the coronavirus. Please stay safe wherever you are!⚠️Please see here for the most up to date service information: https://www.bigbustours.com/en/rome/service-information

Rome Classic

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