The Big Bus Rome sightseeing tour offers a recorded commentary in your choice of either English, Italian Spanish, French, German, Chinese Mandarin, Russian, Arabic and Portuguese. The commentary is available through complimentary earphones that you will receive when you board the bus.

Simply show your ticket to a Big Bus Tours staff member at one of our stops or aboard the bus. They'll issue you a receipt that you'll be able to use to hop on the bus throughout the validity of your ticket.

Big Bus Tours Rome operates daily. Occasionally severe weather and special event days could affect service.

All the tour tickets we sell on our website are open dated, meaning you can travel on any day within 6 months of purchase. If you purchase a ticket that offers validity for more than 24 hours, you must travel on consecutive days.

A child ticket is available for children between the ages of 0 - 17. All children must be accompanied by an adult.

Yes, most of our buses are wheelchair accessible.

You're all set! Simply show your voucher(s) to any member of on-street staff who will scan the QR code and hand over your yellow Big Bus Tour tickets. Don't lose them, they're like gold (cash) and cannot be replaced.

Bus tour tickets are typically valid for six months up until the point of the ticket being scanned (redeemed) – then the clock starts ticking and you’ll need to enjoy your tour within the time purchased. This is usually, one, two or three days.

To request a refund please follow the below instructions:

Please email your request to: inforome@bigbustours.com

Please include the following details:

Customer name
Customer email address
Date of sale
Order reference number
The reason for requesting refund - please provide as much information as possible.