Our night tours operate daily from Stop #1 (Big Bus Tours Visitors' Center) at 6.30pm . Please arrive 20 - 30 minutes before your preferred tour as seats are subject to availability. Please note that the Night Tour does not operate on the 4th of July, Christmas Eve, Thanksgiving and New Years Eve.

A child ticket is available for children aged between 3 and 12 years. All children must be accompanied by an adult. Children aged 2 years and under may travel free of charge. Children aged 15 years and under must be accompanied by an adult. Strollers and pushchairs must be folded and stowed on the lower deck.

Yes –we’ll ask you to select the date you’d like to hop on the bus. If you’re touring with us for more than one day, your ticket must be used across consecutive days, and the date you select at time of booking should be the first day of your tour. Some tours also require you to select a time of travel, to guarantee your seat. If your ticket includes extras, you may also need to book additional dates & times for all elements of your ticket after your purchase is complete. See your booking confirmation email for instructions.

No food or alcohol is permitted on board the bus. Non-alcoholic drinks in screw-top bottles are permitted.

Big Bus operates wheelchair accessible vehicles that can accommodate a weight up to 650 pounds. Please be advised that the upper deck on our entire fleet in San Francisco is not wheelchair accessible. Passengers with mobility requirements may not be able to access the upper deck of our buses. Big Bus cannot guarantee the accessibility of the various attractions along the tour.

To request a refund, if booked directly with Big Bus Tours visit the Big Bus Tours App or by using the enquiry form available on the website bigbustours.com/contactSFR. If you booked via a 3rd partner, please go back to the original booker for your refund request.