Sydney Big Ticket


Note: We are not operating on Tuesday and Wednesday until 31 August 2020.

1 Day Hop-on, Hop-off
City Red Route
Three departures per day 10:00, 12:00, 14:00 from Stop #1: Circular Quay.
General admission to 4 x Merlin Attractions Open Thurs - Mon
Choose between Sydney Tower Eye, Sydney SeaLife Aquarium, Wildlife Sydney Zoo & Madame Tussauds
Guided Walking Tour
Captain Cook hop-on, hop-off Cruise

Experience the best of what Sydney has to offer with the Sydney Big Ticket!

Discover Sydney, Australia's famous Harbour City, with a 1-day flexible hop-on, hop-off sightseeing bus tour and take in 360 degrees of view featuring the Sydney Harbour Bridge, Darling Harbour and Hyde Park. On a clear day you can see over 80km to the Blue Mountains!

Combine your Big Bus experience with entry to some of Sydney’s best attractions - Sealife Aquarium, Wildlife Sydney Zoo, Sydney Tower Eye and Madame Tussauds!

Important Information

What time do tours start, and how long do they take?

City Tour (Red Route): Departure Times: 10:00, 12:00, 14:00 from Stop #1: Circular Quay. Full Circuit Time: 1 hour, 30 minutes (approx.)

Where can I start the tour?

The main starting points for the City tour are Stop #1 and stop #12, although you may board at any one of our stops.

What can I see and visit?

Opera House, Harbour Bridge, Royal Botanical Gardens, Australian Museum, Darling Harbour, Sydney Fish Markets, Sydney Tower and more.

On which days does the tour operate?

If unexpected closures due to special events or extreme weather conditions arise, information will be published on our service information page.

What is the child ticketing policy?

A child ticket is available for children aged between 3 and 15 years. Children aged 2 years and under may travel free of charge. Children aged 15 years and under must be accompanied by a responsible adult. Strollers and pushchairs must be folded and stowed on the lower deck.

Do I need to specify a date for travel?

No, you can use your ticket on any of the operation days. If you purchase a ticket that's valid for more than one day you must travel on consecutive days. Bus tour tickets are typically valid for six months from date of purchase.

What is your policy in the event of bad weather?

With the exception of extreme weather conditions that would jeopardise safety, our tours operate in all weather, rain or shine. Refunds due to weather will not be granted unless the service is suspended as a result of weather.

I bought the ticket but it’s for someone else. It has my name on it, is this ok?

You're all set! Simply show your voucher(s) to any member of on-street staff who will scan the QR code and hand over your yellow Big Bus Tour tickets. Don't lose them, they're like gold (cash) and cannot be replaced.

I bought my ticket but now can’t make that date, can I use it on another day?

Bus tour tickets purchased are typically valid for six months up until the point of the ticket being scanned (redeemed) – then the clock starts ticking and you’ll need to enjoy your tour within the time purchased. This is usually, one or two days.

How do I redeem my attraction tickets?

All guests must pre-book a time-slot online prior to their visit. Please visit the Merlin attraction’s website and select “ticket pre-book” for your choice. If you do not have booked a time-slot, you can do so at a Merlin kiosk.

Attraction Location & Opening Times

Sydney Tower Eye
Opening times: (10AM-7PM) Last Entry 6pm Thurs-Mon
Sydney Tower Eye is located in the Westfield Shopping Centre, at the corner of Pitt Street and Market Street in the heart of Sydney's retail precinct. Head up to Level 5 and follow the signs from the food court.

SEALife Sydney Aquarium
Opening times: 10am-5pm. Last entry 4pm Thurs-Mon
Address: 1-5 Wheat Road, Sydney NSW 2000

WILD LIFE Sydney Zoo
Opening times: 10am-5pm. Last entry 4pm Thurs-Mon
We are conveniently located in the heart of the city, in Darling Harbour, right next door to SEA LIFE Sydney Aquarium and Madame Tussauds Sydney, providing visitors with many transport options.

Madame Tussauds
Opening times: 10am-5pm. Last entry 4pm Thurs-Mon
Madame Tussauds Sydney is located on Aquarium Wharf, Darling Harbour, right next to SEA LIFE Sydney Aquarium and WILD LIFE Sydney Zoo.


To request a refund please follow the below instructions: Please email your request to: [email protected] Please include the following details: Customer name Customer email address Date of sale Order reference number The reason for requesting refund - please provide as much information as possible.

Sydney Big Ticket

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