Sydney Big Ticket

TOUR DESCRIPTION
1 Day Hop-on, Hop-off
Sydney & Bondi Beach routes
General admission to 4x Merlin attractions: Sydney Tower Eye, Sydney SeaLife Aquarium, Wildlife Sydney Zoo & Madame Tussauds
Captain Cook hop-on, hop-off Cruise
MORE INFORMATION

Experience the best of what Sydney has to offer with the Sydney Big Ticket!

Discover Sydney, Australia's famous Harbour City, with a 1-day flexible hop-on, hop-off sightseeing bus tour and take in 360 degrees of view featuring the Sydney Harbour Bridge, Darling Harbour, Hyde Park, Bondi Beach and more. On a clear day you can see over 80km to the Blue Mountains!

Combine your Big Bus experience with entry to some of Sydney’s best attractions - Sealife Aquarium, Wildlife Sydney Zoo, Sydney Tower Eye and Madame Tussauds!

Please note: you must redeem your e-voucher with a Big Bus Tours staff member before visiting Merlin attractions. You can visit each attraction once within 7 days of e-voucher redemption.

Important Information

Where can I start the tour?

The main starting points for the City tour are Stop #1 and stop #12/#24, although you may board at any one of our stops.

What can I see and visit?

Opera House, Harbour Bridge, Royal Botanical Gardens, Sea Life Aquarium, Darling Harbour, Sydney Fish Markets, Sydney Tower, Bondi Beach, Rose Bay and more.

On which days does the tour operate?

Sydney Big Ticket is valid for travel from 01 December to 20 December: Thu-Mon. From 19 December 2020 to 26 January 2021: daily.

Big Bus block out dates: 25th, 26th, 28th December 2020 ; 1st January 2021

Merlin attractions block out dates: 25th, 26th, 28th December 2020 ; 1st January 2021

If unexpected closures arise, information will be published on our service information page or contact us on 02 9567 8400.

What is the child ticketing policy?

A child ticket is available for children aged between 5 and 15 years. Children aged 4 years and under may travel free of charge. Children aged 15 years and under must be accompanied by a responsible adult. Strollers and pushchairs must be folded and stowed on the lower deck.

Do I need to specify a date for travel?

No, you can use your ticket on any of the operation days. If you purchase a ticket that's valid for more than one day you must travel on consecutive days. Bus tour tickets are typically valid for six months from date of purchase.

What is your policy in the event of bad weather?

With the exception of extreme weather conditions that would jeopardise safety, our tours operate in all weather, rain or shine. Refunds due to weather will not be granted unless the service is suspended as a result of weather.

I bought the ticket but it’s for someone else. It has my name on it, is this ok?

You're all set! Simply show your voucher(s) to any member of on-street staff who will scan the QR code and hand over your yellow Big Bus Tour tickets. Don't lose them, they're like gold (cash) and cannot be replaced.

I bought my ticket but now can’t make that date, can I use it on another day?

Bus tour tickets purchased are typically valid for six months up until the point of the ticket being scanned (redeemed) – then the clock starts ticking and you’ll need to enjoy your tour within the time purchased. This is usually, one or two days.

How do I redeem my attraction tickets?

Vouchers must be redeemed with a Big Bus driver before visiting any Merlin attraction. The Big Bus Staff will assist with the time-slot booking of Sea Life Aquarium. For the remaining venues, guests can pre-book a time-slot online prior to their visit. Please visit the Merlin attraction’s website and select “ticket pre-book” for your choice. If you do not have booked a time-slot, you can do so at a Merlin kiosk.

Attraction Location & Opening Times

Sydney Tower Eye
Opening times: 10am-8am Last Entry 7pm
01 December - 20 December: Thu-Mon.
21 December - 26 January: daily
27 January - 31 January: Thu-Mon
Sydney Tower Eye is located in the Westfield Shopping Centre, at the corner of Pitt Street and Market Street in the heart of Sydney's retail precinct. Head up to Level 5 and follow the signs from the food court.

SEA Life Sydney Aquarium
Opening times: 10am-5pm. Last entry 4pm
01 December - 20 December: Thu-Mon.
21 December - 26 January: daily
27 January - 31 January: Thu-Mon
Address: 1-5 Wheat Road, Sydney NSW 2000

WILD LIFE Sydney Zoo
Opening times: 10am-5pm. Last entry 4pm
01 December - 20 December: Thu-Mon.
21 December - 26 January: daily
27 January - 31 January: Thu-Mon
We are conveniently located in the heart of the city, in Darling Harbour, right next door to SEA LIFE Sydney Aquarium and Madame Tussauds Sydney, providing visitors with many transport options.

Madame Tussauds
Opening times: 10am-5pm. Last entry 4pm
01 December - 20 December: Thu-Mon.
21 December - 26 January: daily
27 January - 31 January: Thu-Mon
Madame Tussauds Sydney is located on Aquarium Wharf, Darling Harbour, right next to SEA LIFE Sydney Aquarium and WILD LIFE Sydney Zoo.

Refunds

In the event that Big Bus is unable to provide a service throughout the period of the validity of your ticket through circumstances within its control, you shall be entitled to a full or partial refund of the price of your ticket.

Please email your request to: [email protected]
Please include the following details:
Customer name
Customer email address
Date of sale
Order reference number
The reason for requesting refund - please provide as much information as possible

Sydney Big Ticket

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