The main starting point for the City tour is Stop #1 and for the Bondi Tour it is stop #24, although you may board at any one of our stops.

Opera House, Harbour Bridge, Royal Botanical Gardens, Australian Museum, Darling Harbour, Sydney Fish Markets, Sydney Tower, Bondi beach, Rose Bay and more.

Big Bus Sydney Thursday to Monday until 20th of December 2020. From December 21st we operate daily.
Block out dates: 25th, 26th, 28th December 2020 & 1st January.

If unexpected closures arise, information will be published on our service information page or contact us on 02 9567 8400.

A child ticket is available for children aged between 3 and 15 years. Children aged 2 years and under may travel free of charge. Children aged 15 years and under must be accompanied by a responsible adult. Strollers and pushchairs must be folded and stowed on the lower deck.

No, you can use your ticket on any date. If you purchase a ticket that's valid for more than one day you must travel on consecutive days.

Bus tour tickets are typically valid for six months from date of purchase.

With the exception of extreme weather conditions that would jeopardise safety, our tours operate in all weather, rain or shine. Refunds due to weather will not be granted unless the service is suspended as a result of weather.

You're all set! Simply show your voucher(s) to any member of on-street staff who will scan the QR code and hand over your yellow Big Bus Tour tickets. Don't lose them, they're like gold (cash) and cannot be replaced.

Bus tour tickets purchased are typically valid for six months up until the point of the ticket being scanned (redeemed) – then the clock starts ticking and you’ll need to enjoy your tour within the time purchased. This is usually, one or two days.

In the event that Big Bus is unable to provide a service throughout the period of the validity of your ticket through circumstances within its control, you shall be entitled to a full or partial refund of the price of your ticket.

Please email your request to: infoAU@bigbustours.com
Please include the following details:
Customer name
Customer email address
Date of sale
Order reference number
The reason for requesting refund - please provide as much information as possible