Sydney Premium Ticket

Important Information

What can I see and visit?

Opera House, Harbour Bridge, Royal Botanical Gardens, Australian Museum, Darling Harbour, Sydney Fish Markets, Sydney Tower, Bondi beach, Rose Bay and more.

On which days does the tour operate?

Big Bus Sydney: Thursday to Monday until 20th of December 2020. From December 21st we operate daily.
Block out dates: 25th, 26th, 28th December 2020 & 1st January 2021
If unexpected closures arise, information will be published on our service information page or contact us on 02 9567 8400.

What is the child ticketing policy?

A child ticket is available for children aged between 5 and 15 years. Children aged 4 years and under may travel free of charge. Children aged 15 years and under must be accompanied by a responsible adult. Strollers and pushchairs must be folded and stowed on the lower deck.

Do I need to specify a date for travel?

No, you can use your ticket on any date. If you purchase a ticket that's valid for more than one day you must travel on consecutive days.
Bus tour tickets are typically valid for six months from date of purchase.

What is your policy in the event of bad weather?

With the exception of extreme weather conditions that would jeopardise safety, our tours operate in all weather, rain or shine. Refunds due to weather will not be granted unless the service is suspended as a result of weather.

I bought the ticket but it’s for someone else. It has my name on it, is this ok?

You're all set! Simply show your voucher(s) to any member of on-street staff who will scan the QR code and hand over your yellow Big Bus Tour tickets. Don't lose them, they're like gold (cash) and cannot be replaced.

I bought my ticket but now can’t make that date, can I use it on another day?

Bus tour tickets purchased are typically valid for six months up until the point of the ticket being scanned (redeemed) – then the clock starts ticking and you’ll need to enjoy your tour within the time purchased. This is usually, one or two days.

Refunds

In the event that Big Bus is unable to provide a service throughout the period of the validity of your ticket through circumstances within its control, you shall be entitled to a full or partial refund of the price of your ticket.

Please email your request to: [email protected]
Please include the following details:
Customer name
Customer email address
Date of sale
Order reference number
The reason for requesting refund - please provide as much information as possible.

MORE INFORMATION

Explore Sydney with our 2-day Premium Ticket. Enjoy a flexible hop-on, hop-off sightseeing bus tour that takes you to all the best Sydney landmarks and attractions.

Please note: this ticket must be used across 2 consecutive days..

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Sydney Premium Ticket

US$6 OFF when booked online

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