Cancellations made 24 hours in advance will receive a full refund. If you cancel less than 24 hours before the tour, you will be charged 100%.

We will inform you on the day of your experience of your pick-up time based on sunset timings and your hotel location to ensure you do not have to wait. However please keep in mind pick up for may till september is from 16:00-16:30.

This experience is open to all ages, but not recommended for infants, pregnant women, or those with medical conditions.

Sunblock, sunglasses, and a light jacket or shawl for cooler winter evenings.

To request a refund, if booked directly with Tour Dubai use the enquiry form available on the website www.tour-dubai.com/contact-us. If you booked via a 3rd partner, please go back to the original booking agent for your refund request.