Can we change the date?
Please contact our customer service for that, tickets must be used on the selected date & time
Is this a hop-on, hop-off tour?
No, this is a non-stop panoramic tour focused on enjoying Paris’s Christmas lights from the bus.
What’s the duration of the tour?
The tour lasts approximately 2 hours.
Are the buses wheelchair accessible?
Most of our buses offer wheelchair access on the lower deck. Please contact the Big Bus Information Centre in advance to confirm availability.
What languages is the tour commentary available in?
Audio guides are available in French, English, German, Italian, Spanish, Portuguese, Chinese, Korean, and Russian.
What is the child policy?
Child tickets apply to ages 4–12. Children 3 and under travel free with an adult. All children must be accompanied by an adult. Only foldable strollers are permitted on board.
When does the tour run?
The Christmas Lights Tour runs from 6 December 2025 to 3 January 2026 with departures at 5:45 PM and 8:15 PM (times vary by date).
Refunds
If booked directly, request a refund via the Big Bus Tours app or the form at bigbustours.com/contactPAR. If booked through a third party, contact your original booking agent.
Where does the tour depart from?
The Christmas Lights Tour departs from Big Bus Stop #1: Louvre-Pyramide, located at 11 avenue de l’Opéra, near the Big Bus Information Centre. Please arrive at least 15 minutes before your scheduled departure time.
How do I redeem my voucher?
Find a Big Bus team member at the departure point to scan your voucher before boarding. Then hop on and enjoy the tour!