Is there a commentary in my language?
All our bus tours feature expert local guides, who deliver an entertaining narration in English. We also offer pre-recorded commentary on all buses, available 8 languages (English, German, French, Spanish, Cantonese, Japanese, Italian, and Russian). You can tune in to the pre-recorded commentary via complimentary earphones - collect these when you board the bus.
Night Tour Times
Night Tours depart from Stop #1 (13 Upper O'Connell Street) and last for 1 hour. The Night Tour is not a hop-on, hop-off tour. Please arrive in advance of the departure time to secure your seat.
Do bus tours operate every day?
Yes. Please note that our service may be subject to public holidays or local events that involve road closures, like St. Patrick's Day and Christmas Day. Please check our website service information page for up-to-date information.
How do I redeem my ticket?
Show your printed ticket to a member of staff at one of our stops or aboard the bus. They'll issue you a receipt that you'll be able to use to hop on the bus throughout the validity of your ticket.
What is the child ticketing policy?
Child tickets are available for passengers between the ages of 5-15. Children under 5 may travel free of charge. All children must be accompanied by an adult.
Are the buses wheelchair accessible?
85% of our buses are wheelchair accessible.
Is food and drink allowed on board the bus?
For health and safety reasons, we request that you don't bring any food or drink on board the bus, with the exception of bottled water.
Refunds
To request a refund, if booked directly with Big Bus Tours visit the Big Bus Tours App or by using the enquiry form available on the website bigbustours.com/contactDBL. If you booked via a 3rd partner, please go back to the original booker agent for your refund request.