Do I need to select a travel date?
Yes, you must choose the first day of your tour at checkout. The second day must be used consecutively. Your confirmation email will explain how to book times for included extras like the TCL tour or bike rental.
When does the tour operate?
The Big Bus Los Angeles tour runs daily, except Thanksgiving Day (Nov 24), Christmas Day (Dec 25), and Oscars Day (Mar 12). Occasionally, service may be disrupted due to major events—check the Big Bus website for alerts.
What is the child ticket policy?
Child tickets apply for ages 3–12. Children under 2 travel free if seated on an adult’s lap.
Where can I start my tour?
You can start from any stop. Main starting points include Stop 1 (Big Bus Visitor Center, Hollywood Blvd), Stop 5 (West Hollywood), and Stop 11 (Paramount Studios).
What are the tour hours?
The Hollywood Loop runs from 10:00am to 4:30pm, with buses every 30–45 minutes. The Beach Loop has 5–6 scheduled departures daily starting from 10:30am at Beverly Gardens Park and 11:15am at Santa Monica Pier.
Is the tour wheelchair accessible?
Yes, but not all buses are accessible. If you require an ADA vehicle or special accommodation, contact the operator at least 48 hours in advance.
How do I activate my digital ticket?
Download the Big Bus Tours app, add your booking, and tap ‘Activate’ on your travel day. Show your active ticket to board. If you can’t activate the app, show your printed QR code to staff for a paper ticket.
Where does the VIP TCL Chinese Theatre tour begin?
Tours start at the TCL Chinese Theatre entrance (6925 Hollywood Blvd). Show your Big Bus ticket at the tour kiosk for the next available time. Tours run daily starting from 9:30 AM
What’s the TCL VIP Tour about?
It’s a 30-minute guided walking tour that explores the theatre’s architecture, celebrity events, and Hollywood history—including the iconic Forecourt of the Stars.
How do I use the bike rental offer?
Go to Unlimited Biking Santa Monica (1431 Ocean Ave), present your Big Bus ticket, and get one hour free with a one-hour rental or $5 off a guided bike tour. Helmet, lock, and map included. ID and credit card required.
How do I get a refund?
For direct bookings, request a refund via the Big Bus app or their website. If booked through a third party, contact your original provider.
Is commentary available on board?
Yes, enjoy fun, pre-recorded commentary in English, Spanish, and Mandarin with complimentary earphones provided.