A child ticket is available for children aged between 4 and 12 years inclusively. Children aged 3 years and under may travel free of charge when accompanied by a dedicated adult. All children must be accompanied by an adult.

We do not have specific room for stroller. Please use only a foldable stroller when coming with a baby.

Show your voucher to a member of staff at one of our stops. They'll issue you a ticket that you'll be able to use to board the bus.

90% of our fleet has wheelchair access on the lower deck, and we try to run these vehicles evenly throughout our service. Please contact us for further information. Please contact the Big Bus Information Centre (+33 (0)1 42 61 24 64) to have the list of our wheelchair accessible fleet on your day of travel.

The Big Bus Paris sightseeing tour offers a recorded commentary in your choice of either English, French, German, Spanish, Italian, Brazilian Portuguese, Korean or Mandarin Chinese. The commentary is available through complimentary earphones.

To request a refund, get in touch by downloading the Big Bus Tours App or using the enquiry form at bigbustours.com/contactPAR