A child ticket is available for children between the ages of 3 - 11. Children under 2 may travel free of charge. All children must be accompanied by an adult.

Show your ticket to a member of Big Bus staff at one the stops or aboard the bus. They'll issue you a receipt that you'll be able to use to hop on the bus throughout the validity of your ticket.

The Big Bus Abu Dhabi sightseeing tour offers a recorded commentary in your choice of either: English, Arabic, German, French, Italian, Spanish, Russian and Chinese. The commentary is available through complimentary earphones that you will receive when you board the bus.

Big Bus Tours Abu Dhabi operates every day of the year, even throughout the summer.

Yes – we’ll ask you to select the date you’d like to hop on the bus. If you’re touring with us for more than one day, your ticket must be used across consecutive days, and the date you select at time of booking should be the first day of your tour. Some tours also require you to select a time of travel, to guarantee your seat. If your ticket includes extras, you may also need to book additional dates & times for all elements of your ticket after your purchase is complete. See your booking confirmation email for instructions.

City Tour (Red Route): Our stop at Abu Dhabi Mall is the nearest Red Route stop to Abu Dhabi International airport (approx. 30 minutes' drive). Island Tour (Green Route): Our stop at Yas Mall is the nearest Green Route stop to Abu Dhabi International airport (approx. 17 minutes' drive).

Most of the buses are wheelchair accessible, Please contact Big Bus directly for further information.

First tour of the day departs at 09:00 am from Stop 1 at the Abu Dhabi Mall, and buses will come every 60 minutes until 5.00 pm depending on the of time of year. Other popular stops to start the tour include Stop 2 at Louvre Museum and Stop 11 at the Presidential Palace however you can redeem your ticket at any of the over 15 Big Bus stops. Please see more details on your voucher.

To request a refund, if booked directly with Big Bus Tours visit the Big Bus Tours App or by using the enquiry form available on the website bigbustours.com/contactABU. If you booked via a 3rd partner, please go back to the original booking agent for your refund request.