Where can I start the tour?
From Stop 1 at Karlsplatz / Stachus, but you can hop on at any stop.
How long is the full route?
The complete loop takes around 60 minutes if you stay on board.
How often do buses run?
Green Line: Every 30 minutes from 10:00 AM to 4:30 PM
Orange Line: Every 60 minutes Monday to Friday, every 30 minutes Saturday and Sunday (from 10:00 AM to 4:00 PM)
Is the commentary multilingual?
Yes, in 9 languages: German, English, French, Spanish, Portuguese, Italian, Russian, Chinese, and Japanese.
Are the buses wheelchair accessible?
Yes, they are fully accessible.
Do I need to print my ticket?
No. Just show the ticket barcode on your smartphone.
Do tours run every day?
Yes, 365 days a year. There may be disruptions during special events.
What is the child ticket policy?
Child tickets are available for children aged 4–14. Children aged 3 and under travel free. All children must be accompanied by an adult.
How can I request a refund?
If you booked directly with Big Bus Tours, please request your refund via the Big Bus Tours App or the enquiry form on our website. If you booked through a third-party partner, please contact the original provider to arrange your refund.