Is there a commentary available in my language?
Commentary is available in 14 languages. Tune into the pre-recorded commentary, available on all buses. Languages include: Greek, English, Spanish, German, Italian, French, Russian, Japanese, Turkish, Portuguese, Chinese, Arabic, Hebrew and Ukrainian. Disposable wired earphones are available from your driver.
Where can I start the tour?
You can board at any of the 14+ stops. Staff are available at popular stops like the Acropolis (Stop 4), Parliament (Stop 6), and Monastiraki Square (Stop 13).
How do I redeem my ticket?
Show your voucher (printed or mobile) to a Big Bus staff member at any stop or on the bus. You’ll receive a receipt to use for the tour duration.
Do buses run daily?
Yes, the tour operates every day, including holidays and in all weather conditions.
What’s the child and family policy?
Children aged 4–12 require a child ticket. Kids aged 4 and under ride free. Family tickets include 2 adults and up to 3 children.
What is a Family Ticket?
A family ticket for Big Bus tour consists of 2 Adults (Age 13+) and up to 3 Children (Age 4 – 12).
Can I get a refund?
To request a refund, if booked directly with Big Bus Tours visit the Big Bus Tours App or by using the enquiry form available on the website. If you booked via a 3rd partner, please go back to the original booker for your refund request.
What is the child ticket policy?
A child ticket is available for children between the ages of 4 - 12. Children aged 3 and under may travel free of charge. All children must be accompanied by an adult.