Is the tour suitable for young children or infants?
Yes, this is a family-friendly tour. Infants (0–24 months) can join seated on the lower deck.
Is the bus wheelchair accessible?
The lower deck is accessible for those with mobility needs. The upper deck is not wheelchair accessible.
Can I hop off during the tour?
No, this is a non-stop panoramic tour. All guests remain on board for the duration of the 50-minute route.
What language is the tour commentary in?
The recorded tour commentary is broadcast in English.
Can I change my booking?
Yes, contact customer service at least 72 hours in advance or use the Big Bus Tours app for assistance.
Where does the Christmas Light-Up Tour depart from?
All tours depart from the BIG BUS & DUCK Tourist Hub at Suntec City:
3 Temasek Boulevard, Suntec City Mall Tower 2, #01-K8, Singapore 038983. Please check in at the counter at least 30 minutes before departure.
What time does the Christmas Light-Up Tour start?
Tours depart daily at 7:30pm and 8:30pm on selected dates between 21 November and 23 December. You must select your preferred time during booking. Tours depart promptly and late arrivals will forfeit their ticket.