Do bus tours operate every day?
Yes. Please note that our service may be subject to public holidays or local events that involve road closures, like St. Patrick's Day and Christmas Day. Please check our website service information page for up-to-date information.
How do I activate my ticket?
Show your ticket to a member of staff at Stop #1 prior to the departure time and board the bus. Keep hold of the receipt to re-board on the return journey.
What is the child ticketing policy?
Child tickets are available for passengers between the ages of 5-15. Children under 5 may travel free of charge. All children must be accompanied by an adult.
Is food and drink allowed on board the bus?
For health and safety reasons, we request that you don't bring any food or drink on board the bus, with the exception of bottled water.
How can I request a refund?
If you booked directly with Big Bus Tours, please request your refund via the Big Bus Tours App or the enquiry form on our website. If you booked through a third-party partner, please contact the original provider to arrange your refund.