What is the child ticketing policy?
A child ticket is available for children aged between 3 and 11 years. Children aged2 and under may travel free of charge. Passengers aged 15 years and under must be accompanied by an adult. Strollers and pushchairs must be folded and stowed on the lower deck.
How long does the tour take?
The night tour is approximately 60 minutes duration.
Is the tour wheelchair accessible?
Yes, Big Bus operates wheelchair-accessible vehicles that can accommodate up to 650 pounds. However, the upper deck is not accessible. Accessibility of attractions along the route is not guaranteed.
How do I request a refund?
If you booked directly with Big Bus Tours, request a refund via the Big Bus Tours App or by completing the form at bigbustours.com/contactHKG. For third-party bookings, contact your original booking agent.
What languages are available for the audio guide?
Commentary is available in English, Chinese, Spanish, Japanese, Italian, French, German, Korean, and Cantonese.
Where does the night tour start and end?
The tour starts and ends at Stop #16 – next to the Bruce Lee Statue on the Avenue of Stars, Tsim Sha Tsui.