How to Redeem your ticket
Collect your combo ticket at any Big Bus stop or the kiosk at Piazza del Colosseo 4470. A team member will provide your bus ticket and Colosseum entry details.
Arrive at the Opera Romana Pellegrinaggi office at Mamertine Prison (Clivo Argentario, 1) 30 mins early to collect your actual Colosseum entry ticket.
Refund info
To request a refund, if booked directly with Big Bus Tours visit the Big Bus Tours App or by using the enquiry form available on the website bigbustours.com/contactROM. If you booked via a 3rd partner, please go back to the original booker agent for your refund request.
Hop-on, Hop-off
The hop-on, hop-off bus tours give you the freedom to plan your own itinerary and explore the best of Rome’s landmarks for as little or as long as you like. Hop off the tour as many times as you wish within the validity period of your ticket and simply hop on again when you're ready
Colosseum, Roman Forum & Palatine Hill Entry
This ticket includes timed entry to the Colosseum, and standard entry to the Roman Forum and Palatine Hill.
Ticket instructions:
1. Your online booking date is for your Big Bus Tour AND your visit to the Colosseum, Roman Forum & Palatine Hill. The time selected is for your chosen entry time to the Colosseum.
2. After booking, please email bookingrome@bigbustours.com at least 7 days in advance of your Colosseum visit date to reconfirm. Please include:
- Your booking reference
- The lead guest's name
- The names for all other guests included in the booking (and their ages if they are under 18).
3. On the day of your bus tour and visit to the archaeological sites, your ticket must be redeemed with Big Bus Tours staff at the Big Bus Tours Kiosk (located in Piazza Del Colosseo, 4470). This must happen prior to your timed visit to the Colosseum. Present your booking confirmation to our staff at the kiosk, who will redeem your voucher and give you your Colosseum, Roman Forum & Palatine Hill entrance ticket.
4. Enter the Colosseum through the main entrance at the time stated on the entrance ticket given to you by Big Bus Tours staff. You can board the bus at any time during the day from at any Big Bus Tours stop, and visit the Roman Forum & Palatine Hill at any time during the day.
Please note: tickets are not refundable and entry times cannot be modified once booked. Your ticket for the Colosseum, Roman Forum and Palatine Hill is valid for one day and allows only one entrance to the Colosseum and only one entrance to the Roman Forum and Palatine Hill, but our bus tour is flexible - within the validity period of your ticket, you can hop on at any time during daytime service hours.
Free Vox City Digital Walking Tours
This ticket includes a free walking tour package download from the Vox City App. You can explore some of Rome's ancient alleyways and learn about the history of the city through your digital guide's fascinating facts and stories. You'll have in-app access to 4 different Vox digital walking tours, and you can listen in 7 languages!