The Big Bus Rome sightseeing tour offers a recorded commentary in your choice of either English, Italian Spanish, French, German, Chinese Mandarin, Russian, Arabic and Portuguese. The commentary is available through complimentary earphones that you will receive when you board the bus.

Simply show your ticket to a Big Bus Tours staff member at one of our stops or aboard the bus. They'll issue you a receipt that you'll be able to use to hop on the bus throughout the validity of your ticket.

Big Bus Tours Rome operates daily. Occasionally severe weather and special event days could affect service.

Yes – we’ll ask you to select the date you’d like to hop on the bus. If you’re touring with us for more than one day, your ticket must be used across consecutive days, and the date you select at time of booking should be the first day of your tour. Some tours also require you to select a time of travel, to guarantee your seat. If your ticket includes extras, you may also need to book additional dates & times for all elements of your ticket after your purchase is complete. See your booking confirmation email for instructions.

A child ticket is available for children between the ages of 5 - 15. Children under 5 may travel free of charge. All children must be accompanied by an adult.

Yes, most of our buses are wheelchair accessible.

You're all set! Simply show your voucher(s) to any member of on-street staff who will scan the QR code and hand over your yellow Big Bus Tour tickets. Don't lose them, they're like gold (cash) and cannot be replaced.

To request a refund please follow the below instructions:

Please email your request to: inforome@bigbustours.com

Please include the following details:

Customer name
Customer email address
Date of sale
Order reference number
The reason for requesting refund - please provide as much information as possible.