How long is the tour?
The tour length is approximately 4.5 hours in length.
Can I be dropped off at the airport?
Yes, Vancouver International Airport (YVR) drop-off is available if selected during booking.
Does the tour operate in bad weather?
Yes, the tour runs in all weather conditions. Please dress appropriately.
Are infants allowed?
Yes, infants may join but must sit on a parent or guardian’s lap.
What can I do during my free time on Granville Island?
Explore the famous Public Market with fresh bakeries and seafood, browse artisan shops, watch glass-blowing studios, or enjoy waterfront views and local treats.
How long is the elevator ride at the Vancouver Lookout?
The glass elevator ride takes just 40 seconds from bottom to top — traveling over 4 metres (13 feet) per second.
Is the Vancouver Lookout wheelchair accessible?
Yes, the Vancouver Lookout is fully wheelchair accessible.
How much time will we spend at each stop?
You’ll enjoy approximately 20 minutes at Stanley Park Totem Poles and Prospect Point, 60 minutes at Granville Island, and 30 minutes at the Vancouver Lookout.
How tall is the Vancouver Lookout?
The observation deck stands 168 metres (551 feet) above street level.
How can I request a refund?
To request a refund, if booked directly with Big Bus Tours visit the Big Bus Tours App or by using the enquiry form available on the website. If you booked via a 3rd partner, please go back to the original booker for your refund request.
How can I arrange a hotel pick-up?
Information on how to book your pick-up will be included in your voucher once the booking has been made.