How long is the tour?
The tour length is approximately 6.5 hours in length.
How tall is Grouse Mountain?
Grouse Mountain stands at 1,231 meters (4,039 ft) above sea level.
Is Capilano Suspension Bridge wheelchair accessible?
Unfortunately, wheelchairs or crutches are not permitted on the Capilano Suspension Bridge, the Treetops Adventure or the Cliffwalk.
Is Grouse Mountain wheelchair accessible?
The peak of the Mountain can be accessed by special arrangement by visiting Alpine Guest Services located on the main floor of the Chalet. The Peak Chairlift cannot be accessed by wheelchair users. There are no paved pathways atop the Peak, and while the pathways are well-used and maintained, do keep in mind that it is a mountain environment and rocks, roots and other elements may present a challenge. Unfortunately due to the nature of our Mountain Ziplines and the hiking involved in transferring between ziplines, we are unable to accommodate wheelchair users.
How much time do we spend at each stop?
Around 40 minutes at Capilano River Hatchery, 90 minutes at Capilano Suspension Bridge Park, and 2 hours at Grouse Mountain.
Is the tour suitable for children?
Yes, this tour is family-friendly. Children will especially enjoy the wildlife and gondola ride.
What should I wear?
Comfortable walking shoes and weather-appropriate clothing are recommended, as some areas include hills and uneven terrain.
How can I request a refund?
If you booked directly with Big Bus Tours, please request your refund via the Big Bus Tours App or the enquiry form on our website. If you booked through a third-party partner, please contact the original provider to arrange your refund.