How long is the tour?
Normally approximately 10 hours, but during the gondola closure from Nov 12–30, 2026 it runs ~8 hours with adjusted pricing.
What is the weather like in Whistler?
Whistler experiences cool, wet winters and dry, warm summers. The average daily low in Whistler Village is -5° C during most of the winter months. In the summer, temperatures reach an average daily high of 27° C.
How long do we spend at each stop?
Approximately 30 minutes at Shannon Falls, ~1.5 hours at the gondola summit, and ~3 hours free time in Whistler Village.
How long is the Sea to Sky Gondola ride?
The gondola ride is 10 minutes to the top.
What is the elevation of the Summit Lodge?
The gondola climbs about 850 m to reach an elevation of approx 885 m above Howe Sound.
Is the gondola accessible for wheelchair or stroller users?
Yes- gondola cabins have level entrance, and both base and summit facilities are wheelchair/stroller accessible (weather permitting).
What is the meeting/ pick‑up time?
Meet at 8:30 am at 999 Canada Place, Vancouver; return around 6:30‑7:00 pm (or earlier during the shorter version).
Is the Sea to Sky Gondola wheelchair and stroller accessible?
Yes, the gondola cabins are wheelchair and stroller accessible. The Summit Lodge and viewing deck is also accessible (weather conditions permitting).
How can I request a refund?
To request a refund, if booked directly with Big Bus Tours visit the Big Bus Tours App or by using the enquiry form available on the website. If you booked via a 3rd partner, please go back to the original booker for your refund request.
How can I arrange Hotel pick up?
Information of how to book pickup will be included in your voucher once the booking is made.