All guests will be asked to finish any food or beverages before entering the attraction. Concessions are sold in the attraction.

Kindly make your own personal arrangements to store large bags and luggage prior to your visit to Madame Tussauds.

The tour through the attraction is self-guided. It should take you approximately 60 to 90 minutes to complete your tour.

Madame Tussauds Hollywood is fully ADA accessible, with exception of the Virtual Room. Wheelchairs are available on request but the number available is limited- there is no charge or deposit required. Wheelchairs are available on a first come, first served basis. Please speak to a team member or contact us at info@madametussaudshw.com.

Service animals are permitted inside Madame Tussauds.

Is there a minimum age to play? Yes, you must be at least 12 years old to play
What is the minimum and maximum of players? This is a team based experience so you need a minimum of two people. Maximum is four people.
Should I wear my glasses? Yes, we recommend you wear your glasses or contact lenses. This experience is not recommended for people with epilepsy
I'm pregnant. Can I play? This experience is not recommended for pregnant women
Can I join if I'm in a wheelchair? For safety reasons this is not possible at the moment
Does the experience make you feel nauseous? Unlike other VR experiences, this one has been specially developed to avoid any discomfort, whether that be nausea or headaches. We use the very best hardware (HTC Vives), the most powerful computers and specially designed in-house software to avoid any discomfort. Games are also played standing up so your brain and your body are always working together just as they would in the real world