Our Celebrity Homes & Lifestyle tour departs from the Big Bus Visitor Center at 6763 Hollywood Boulevard. As part of the online booking process, you will need to select your tour date and time. On the day, please arrive 15 minutes in advance of your tour start time. Guests without reservations will be seated on the next departing tour on a 'first-come, first-served' basis. The tour takes about 2 hours, with photo stops.

Redeem vouchers at Big Bus Visitor Center at 6763 Hollywood Blvd.

A child ticket is available for children aged between 3 and 12 years. All children must be accompanied by an adult. Children aged 12 years and under must be accompanied by an adult.

The Big Bus tour of Los Angeles operates daily, excluding Thanksgiving Day (24 November), Christmas Day (25 December) & Oscar's Day (12 March '23). On rare occasions, our service may be affected by events outside of our control. Do check our service alerts for any unexpected disruptions.

To request a refund please follow the below instructions:

Please email your request to: refundsusa@bigbustours.com

Please include the following details:

Customer name
Customer email address
Date of sale
Order reference number
The reason for requesting refund - please provide as much information as possible.