Where does the tour start?
Tours depart from the Big Bus Visitor Center at 6763 Hollywood Boulevard. Please arrive at least 30 minutes before your scheduled tour time.
How long is the tour?
The tour lasts approximately 2 hours.
When are the departure times?
Daily at 11:00 AM, 1:30 PM, and 4:00 PM. Additional times may be added during peak seasons.
Can I reserve a specific seat?
No, seating is first-come, first-served on the day of your tour. Arrive early for best seat selection.
Is the tour wheelchair-accessible?
Unfortunately, minibuses are not wheelchair- or stroller-accessible.
Are food or drinks allowed on board?
No food or open drinks are permitted during the tour.
What if I miss my tour or am late?
Late arrivals or no-shows are non-refundable. Please arrive at least 30 minutes early to avoid missing your slot.
Can I bring pets?
No animals allowed, except for registered service animals.
What is the child ticket policy?
Child tickets are available for ages 3 to 12. Children aged 2 and under may travel free of charge. All children must be accompanied by an adult at all times.
How do I request a refund?
If you booked directly with Big Bus Tours, submit your request via the Big Bus Tours App or through the online form at bigbustours.com/contactLAX. For third-party bookings, please contact your original booking agent.