It takes approximately two hours to complete a visit of Madame Tussauds, including Cinema 4D.

Yes.

No animals or pets are permitted into Madame Tussauds. However, they do permit Service animals.

Wheelchairs are available on request but the number available is limited - there is no charge or deposit required. Wheelchairs are available on a first come, first served basis.

They do not permit outside food and beverages. However, you can purchase food and beverages in the attraction.

Open Daily:
Sunday – Thursday 10:00 AM – 7:00 PM (last entry 6:00 PM)
Friday – Saturday 10:00 AM -9:00 PM (last entry 8:00 PM)

Please check the website when planning your trip. Hours are subject to change.

To request a refund, get in touch by downloading the Big Bus Tours App or using the enquiry form at bigbustours.com/contactNYC

In compliance with new NYC mandate, and effective August 30, 2021, all guests 12 years of age or older must present proof of Covid-19 vaccination upon entry of the Madame Tussauds. Reservations are still required. Guests must show proof of vaccination (with at least one dose administered) with a valid I.D. and either of the following
• NYC COVID Safe App
• Excelsior Pass
• CDC Vaccination Card (or photo)
• NYC Vaccination Record
• Official Vaccine Record
International guests must show an official immunization record that includes:
• First and Last name
• Date of birth
• Vaccine product name – approved vaccines:
• Moderna
• Johnson & Johnson
• Pfizer/BioNTech
• AstraZeneca/SK Bioscience
• Serum Institute of India/COVISHIELD
• Vaxzevria
• Sinopharm
• Sinovac
• Date(s) administered
• Site where the vaccine was administered, or name of the person who administered it.
• A photo I.D. is required for anyone over 18 years old.