A child ticket is available for children aged between 3 and 12 years. All children must be accompanied by an adult. Children aged 2 years and under may travel free of charge. Children aged 15 years and under must be accompanied by an adult. Strollers and pushchairs must be folded and stowed on the lower deck.

Big Bus Chicago Sunset Tour operates daily between May–October only. Occasionally severe weather and special event days, including the Chicago Marathon, could affect our service.

No. Your ticket entitles you to travel on the day of your choice.

Big Bus operates wheelchair accessible vehicles that can accommodate a weight up to 650 pounds. Please be advised that the upper deck on our entire fleet is not wheelchair accessible. Passengers with mobility requirements may not be able to access the upper deck of our buses. Big Bus cannot guarantee the accessibility of the various attractions along the tour.

To request a refund please follow the below instructions:

Please email your request to: refundsusa@bigbustours.com

Please include the following details:

Customer name
Customer email address
Date of sale
Order reference number
The reason for requesting refund - please provide as much information as possible.

The Big Bus Sunset Tour lasts 90 minutes and is a non-stop, panoramic tour.

Tours depart from Navy Pier at 7:30pm

Sunset Tours operate from May–October only.