Where does the night tour depart from?
Night tour buses depart at 8:00pm from Stop #1 (Bayside Marketplace - 401 Biscayne Blvd, metro bus stop in front of Island Queen Café).
What is the child ticketing policy?
A child ticket is available for children aged between 3 and 12 years. All children must be accompanied by an adult. Children aged 2 years and under may travel free of charge.
On which days does the tour operate?
Big Bus Tours Miami operates daily except for 24 December (Christmas Eve), 31 December (New Year's Eve) & 29 January 2023 (Miami Marathon).
Do I need to specify a date for travel?
Yes. Choose your date during booking. Arrive at least 15 minutes early to ensure your seat.
Are you able to drink alcohol on Big Bus Tours?
You are not allowed to carry or consume alcohol on any of our buses. However, water and other soft drinks are allowed on the bus.
Accessibility
Big Bus operates wheelchair accessible vehicles that can accommodate a weight up to 650 pounds. Please be advised that the upper deck on our entire fleet is not wheelchair accessible. Passengers with mobility requirements may not be able to access the upper deck of our buses. Big Bus cannot guarantee the accessibility of the various attractions along the tour.
How can I request a refund?
If you booked directly with Big Bus Tours, please request your refund via the Big Bus Tours App or the enquiry form on our website. If you booked through a third-party partner, please contact the original provider to arrange your refund.
Can I get on or off during the tour?
No. This is a panoramic non-stop tour and not a hop-on hop-off service.