Vienna Swarovski Kristallwelten Store Intro Tour & Gift

Overview
Enjoy a 15-minute introductory tour to Swarovski's 130-year heritage. You will also receive a small complimentary crystal gift.
Included
- Customers receive an exclusive introduction/tour to Swarovski's 130-year heritage & a small free crystal gift (valued at €7.00 online)
- Tour is available: Monday to Saturday - 10:30 and 17:00
Important information
How long does the experience last?
The tour lasts approximately 15 minutes, you will then have time to browse the store at your leisure.
When can I join the tour?
Tours run Monday - Saturday at 10:30 & 17:00.
I can't make the tour, can I still claim my free gift?
You can collect your crystal gift independently of the introductory tour at 10:30 and 17:00. So, you can still benefit from the gift even if you are not able to join the tour.
Store opening hours:
Monday to Friday from 9:00 - 20:00
Saturday from 9:00 - 18:00
Closed Sundays and Public Holidays (26 October, 1 November, 8 & 25 December 2026; 1 & 6 January 2027, 29 March, 1, 6, 17 & 27 May 2027).
Store opening hours:
Monday to Friday from 9:00 - 20:00
Saturday from 9:00 - 18:00
Closed Sundays and Public Holidays (26 October, 1 November, 8 & 25 December 2026; 1 & 6 January 2027, 29 March, 1, 6, 17 & 27 May 2027).
Do I need to book the tour in advance?
No, you do not have to book the tour in advance, simply turn up and enjoy.
More information
Enjoy a 15-minute introductory tour to Swarovski's 130-year heritage. You will also receive a small complimentary crystal gift.