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Vienna Swarovski Kristallwelten Store Intro Tour & Gift

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Overview

Enjoy a 15-minute introductory tour to Swarovski's 130-year heritage. You will also receive a small complimentary crystal gift.

Included

  • Customers receive an exclusive introduction/tour to Swarovski's 130-year heritage & a small free crystal gift (valued at €7.00 online)
  • Tour is available: Monday to Saturday - 10:30 and 17:00

Important information

How long does the experience last?

The tour lasts approximately 15 minutes, you will then have time to browse the store at your leisure.

When can I join the tour?

Tours run Monday - Saturday at 10:30 & 17:00.

I can't make the tour, can I still claim my free gift?

You can collect your crystal gift independently of the introductory tour at 10:30 and 17:00. So, you can still benefit from the gift even if you are not able to join the tour.

Store opening hours:
Monday to Friday from 9:00 - 20:00
Saturday from 9:00 - 18:00
Closed Sundays and Public Holidays (26 October, 1 November, 8 & 25 December 2026; 1 & 6 January 2027, 29 March, 1, 6, 17 & 27 May 2027).

Do I need to book the tour in advance?

No, you do not have to book the tour in advance, simply turn up and enjoy.

More information

Enjoy a 15-minute introductory tour to Swarovski's 130-year heritage. You will also receive a small complimentary crystal gift.