Redeem vouchers at Big Bus Visitor Center at 6763 Hollywood Blvd.

A child ticket is available for children aged between 3 and 12 years. All children must be accompanied by an adult.

The Big Bus tour of Los Angeles operates daily, excluding Thanksgiving Day (24 November), Christmas Day (25 December) & Oscar's Day (12 March '23). On rare occasions, our service may be affected by events outside of our control. Do check our service alerts for any unexpected disruptions.

To request a refund please follow the below instructions:

Please email your request to: refundsusa@bigbustours.com

Please include the following details:

Customer name
Customer email address
Date of sale
Order reference number
The reason for requesting refund - please provide as much information as possible.