Big Bus Tours Washington DC operates 363 Days a year as we are closed on 24th November (Thanksgiving) & 25th December. (Christmas Day) Occasionally, service may be affected by roadworks, city events, poor weather and other unpredictable circumstances, so please check with a member of staff or check our service information for the most up-to-date Tour scheduling information.

Child tickets are available for children aged between 3 and 12 years. Children aged 2 years and under may travel free of charge. Children aged 15 years and under must be accompanied by an adult. Strollers and pushchairs must be folded and stowed on the lower deck.

Yes –we’ll ask you to select the date you’d like to hop on the bus. If you’re touring with us for more than one day, your ticket must be used across consecutive days, and the date you select at time of booking should be the first day of your tour. Some tours also require you to select a time of travel, to guarantee your seat. If your ticket includes extras, you may also need to book additional dates & times for all elements of your ticket after your purchase is complete. See your booking confirmation email for instructions.

No food or alcohol is permitted on board the bus. Please feel welcome to bring non-alcoholic drinks in screw-top bottles.

Big Bus operates wheelchair accessible vehicles that can accommodate weight up to 650 pounds. Please be advised that our entire fleet in Washington DC is not wheelchair accessible. If you or your travelling partner(s) requires an ADA accessible vehicle, please contact us no less than 48 hours prior to your planned tour commencement. We can then arrange for a suitable vehicle to be available at the time and location required. Please also note that passengers with mobility impairments may not be able to access the upper deck on our buses. We cannot guarantee the accessibility of the various attractions along the tour.

To request a refund, get in touch by downloading the Big Bus Tours App or using the enquiry form at bigbustours.com/contactWDC